Airlines and Links to Accessibility/Medical Policies

Check the sites for complete details. Brief notes from some airlines are provided.

This list, with direct links to the respective airline's policies, is compiled by Tim Buckley, RRT, and Brian Tiburzi.

Airline Phone #  
Air Tran 800-247-8726

Aircraft electrical plugs are not available for use with any electronic device.

Alaska 800-654-5669

Please note that aircraft in-seat electrical power is not available for ventilators, respirators or CPAP machines.

Allegiant 702-505-8888

Any customer requiring a constant supply of compressed or liquid medical oxygen cannot travel on Allegiant. The POC may only be used in its battery-operated mode. Allegiant does not have electrical outlets onboard for commercial product use.

American 800-433-7300  
Delta 800-221-1212  
Continental 800-228-2744

A forty-eight (48) hour minimum advance notification to reservations (1-800-228-2744) is required for customers using a ventilator, respirator or CPAP machine onboard. Reservations will ensure the device you are planning to use is on the list of current, approved devices and will provide guidance on the number of batteries you will need for your flight.

Air France

800-992-3932;
800-210-6508

 
Frontier 800-432-1359

Aircraft electrical outlets (plugs) are not available for use with any electronic device.

Hawaiian 800-367-5320

Hawaiian Airlines aircraft do not have any power supply for your use so you will need to have an ample supply of fully charged batteries for the flight times plus 25% to cover any unforeseen delays.

Jet Blue 800-538-2583  
Lufthansa 866-846-4283.

Lufthansa will allow qualified individuals with a disability who are using FAA approved personal respirators/ventilators to bring their equipment, including non-spillable batteries, onboard the aircraft. You must have sufficient battery power for 150% of the maximum flight duration.

Midwest 800-452-2022  
Qantas 800 227 4500

When is a medical clearance required? If you require medical equipment in flight e.g. stretcher, humidicrib, ventilators, defibrillators, oxygen concentrators etc., a medical clearance is required.

SAS 800-221-2350  
Singapore 800-742-3333

All self-powered medical devices are not accepted with exception of the following: Portable Hearing aids; Heart pacemakers; Nebulizers; Continuous Positive Air Pressure (CPAP) machine; Portable Oxygen Concentrator.

Southwest 800-435-9792  
Sun Country 800-359-6786  
United 800-825-6331  
USAir/America West 800-892-3624

You can bring: POCs, ventilators and respirators that use non-spillable batteries, as long as they comply with safety, security and hazardous materials rules. If your device does not comply with applicable safety, security and hazardous materials rules, then US Airways can transport your device in the cabin, but you may not use the device in the cabin. In all instances, liquefied oxygen is prohibited.