Airlines and Links to Accessibility/Medical Policies
Check the sites for complete details. Brief notes from some airlines are provided.
This list, with direct links to the respective airline's policies, is compiled by Tim Buckley, RRT, and Brian Tiburzi.
| Airline | Phone # | |
| Air Tran | 800-247-8726 | Aircraft electrical plugs are not available for use with any electronic device. |
| Alaska | 800-654-5669 | Please note that aircraft in-seat electrical power is not available for ventilators, respirators or CPAP machines. |
| Allegiant | 702-505-8888 | Any customer requiring a constant supply of compressed or liquid medical oxygen cannot travel on Allegiant. The POC may only be used in its battery-operated mode. Allegiant does not have electrical outlets onboard for commercial product use. |
| American | 800-433-7300 | |
| Delta | 800-221-1212 | |
| Continental | 800-228-2744 | A forty-eight (48) hour minimum advance notification to reservations (1-800-228-2744) is required for customers using a ventilator, respirator or CPAP machine onboard. Reservations will ensure the device you are planning to use is on the list of current, approved devices and will provide guidance on the number of batteries you will need for your flight. |
| Air France | 800-992-3932; |
|
| Frontier | 800-432-1359 | Aircraft electrical outlets (plugs) are not available for use with any electronic device. |
| Hawaiian | 800-367-5320 | Hawaiian Airlines aircraft do not have any power supply for your use so you will need to have an ample supply of fully charged batteries for the flight times plus 25% to cover any unforeseen delays. |
| Jet Blue | 800-538-2583 | |
| Lufthansa | 866-846-4283. | Lufthansa will allow qualified individuals with a disability who are using FAA approved personal respirators/ventilators to bring their equipment, including non-spillable batteries, onboard the aircraft. You must have sufficient battery power for 150% of the maximum flight duration. |
| Midwest | 800-452-2022 | |
| Qantas | 800 227 4500 | When is a medical clearance required? If you require medical equipment in flight e.g. stretcher, humidicrib, ventilators, defibrillators, oxygen concentrators etc., a medical clearance is required. |
| SAS | 800-221-2350 | |
| Singapore | 800-742-3333 | All self-powered medical devices are not accepted with exception of the following: Portable Hearing aids; Heart pacemakers; Nebulizers; Continuous Positive Air Pressure (CPAP) machine; Portable Oxygen Concentrator. |
| Southwest | 800-435-9792 | |
| Sun Country | 800-359-6786 | |
| United | 800-825-6331 | |
| USAir/America West | 800-892-3624 | You can bring: POCs, ventilators and respirators that use non-spillable batteries, as long as they comply with safety, security and hazardous materials rules. If your device does not comply with applicable safety, security and hazardous materials rules, then US Airways can transport your device in the cabin, but you may not use the device in the cabin. In all instances, liquefied oxygen is prohibited. |
